The definition of insanity is doing the same thing over and over again and expecting different results, right?
After patiently dealing with the chronic and constant technical hiccups on Blog Talk Radio, I have ended my nearly eight-year-long relationship there. Last night’s dropped show was the last straw for me.
I can’t depend on their service — when I schedule guests, I’m anxiety-ridden, fearing the show could go to hell in a hand basket at any moment. Over the past year or two, the technical problems have become more frequent. When I realized that last night’s live program was no longer streaming, I contacted the Blog Talk Radio online HELP desk only to receive a message that “Agents are not available at this time.” Arrrrgh! Really? REALLY?
I spend considerable time planning and prepping for my show. I take it seriously. But…
Every month it’s something. Dropped shows, dial-in/log-on problems, audio glitches… ads that repeat over my live stream… it’s a wonder my listeners keep returning. It’s a testament to their loyalty, and I am deeply grateful to them for it.
I have been paying for BTR’s service, yet I’m not getting what I’m paying for. The Blog Talk Radio platform is simply undependable. I cannot rely on it to provide me with the service for which I am paying, and I and my listeners expect.
BTR has ignored my previous requests for a rebate when their service was interrupted — though on my end, my payment is faithfully made every month. When a product does not perform as advertised, you return it, right?
After repeated pleas to BTR tech support to fix the problems but seemingly to no avail, I’ve canceled my account. Thus it is with regret that for the foreseeable future, The ANDREA SHEA KING SHOW will be off the air. You can find me at my website The Radio Patriot, or on Facebook.
And finally, a HUGE thank you to all who have put up with the constant problems encountered while listening to my program. Thank you for your faithfulness through the years.
No longer insane…